UPDATED 11th December 2012 - beta is now in full release

We have updated the beta and this should address the issues that were still affecting R.A.T.3 owners and some R.A.T. owners.  Please update, give it a try and let us know in the comments below.

<Link removed> - click the Downloads link at top of page to obtain latest release version.

ORIGINAL STORY

As you will notice from the version number, we've been through a number of versions now to try and iron out the issues that some of you are reporting.  This release also adds support for the Mad Catz branded versions of the R.A.T.s which are now appearing on the market.  Please provide feedback below in the comments or via our support page at http://support.madcatz.com

You can download the beta from this link:

<old link removed>

If there's a question we get asked a lot by R.A.T. and M.M.O. owners, it's, "Which gaming surface do you recommend we get?"  This is usually because they've bought one already (that's usually black or made from glass - both of which are bad for lasers) and they're having trouble with tracking performance.

We have therefore worked directly with Philips, the manufacturers of the Twin Eye sensor used in the majority of our mice, to develop a range of surfaces that all produce optimal tracking performance for the sensor.

In order to track movement, the laser sensor in a mouse relies on receiving specific information from your gaming surface, obtained through reflections of the laser beam.  Therefore, the surface upon which you use your R.A.T. is very important.  Use it on a dark surface that absorbs light from the same spectrum in which the laser operates and the sensor won’t receive enough information, if any at all, and can’t detect that the R.A.T. is moving.

The surface shouldn’t just reflect the laser like a mirror, known as “specular reflection.”  Instead, a mouse operates at peak efficiency when light reaching the sensor reflects in a broad range of directions.  This is known as “diffuse reflection.” 

The entire range of G.L.I.D.E. surfaces meets the requirements of proper reflection. Very specific colors and materials ensure that the R.A.T.’s laser sensor receives an abundance of reflected laser light in order to achieve unprecedented levels of response. 

We've developed four surfaces, all of which will work great with optical and laser sensors and cater to the many different needs that gamers have from their mouse mat.  Check them out along with more details of their performance at the following links:

G.L.I.D.E.3

G.L.I.D.E.5

G.L.I.D.E.7

G.L.I.D.E.9

UPDATED November 26th 2012

We have updated to the latest beta today - please try it at this link:

ftp://ftp.saitek.com/pub/software/beta/Mac/MadCatzRATDriver%201.1.59beta.zip

A major Apple OS update and of course consequently there are many of you asking for an update to the software so that your beloved R.A.T./M.M.O. will work correctly.  So over the last couple of days we've been getting some help from the community with testing the latest beta release and the feedback has been extremely positive.  Therefore we're now going to make this a public beta to get a wider swathe of opinion before we make this the next official version.  As it's a beta the usual provisions apply so please back up your system and, if you're in any way unsure, wait for the final release.

You can get the software from this link:

<old link removed>

Please do give us feedback in the comments below (and remember that all comments are moderated so they won't appear immediately!)

UPDATE:

For anyone having trouble with getting this to install, you may have Gatekeeper set so that it only allows programs to install from the App Store.  You can change this by doing the following:

1. Go to the Apple logo in the top left-hand corner of your screen and select System Preferences.

2. Select Security.

3. You may have to unlock your system to change the Security settings by clicking on the padlock in the bottom left corner of the Preferences screen.

4. In the bottom half of the panel simply select Anywhere and then confirm the security exception by clicking Allow From Anywhere and you're done.

UPDATED November 26th 2012

We have updated to the latest beta - please obtain from the link below:

ftp://ftp.saitek.com/pub/software/beta/Mac/MadCatzRATDriver%201.1.59beta.zip

Yes, we have a new release for all you Mac users.  This should address all of the recent feedback from the community and includes the following fixes:

Fixed Memory leak
Fixed Precision Aim button
Products should now function correctly under Lion
Added support for recent product releases (such as the 3500 DPI Optical R.A.T.3)
Small Graphical Issues cleaned up

Also fixed hover issues for some people that were still getting that problem.

You can obtain it from our downloads page or copy the link below into your browser:

<old link removed>

We are pleased to announce the release of the M.M.O.7 update tool. The M.M.O.7 Update Tool is designed to allow you to enable and disable the ActionLock button feature on your M.M.O.7.

Note: This version of the Update Tool currently supports Windows Vista 32/64bit and Windows 7 32/64bit only.

In order for the updater to work, you must first have the M.M.O.7 drivers installed on your system. The drivers that you downloaded when you first installed the mouse will be fine.  All of your current profiles will still be compatible with the M.M.O.7 after the update.

The ActionLock Buttons are now programmable with the latest programming software. To take advantage of this, you will need to update your ST profile editor from the link below.  All of your current profiles will still work with the new ST.

We have also created a tutorial video that will show you how the M.M.O.7 Updater Tool functions.

All of the update goodness can be found by clicking the link below:

http://www.cyborggaming.com/mmo7updater.html

P.S We have also added a print button to Programming page, so you can keep track of your 90 command profiles!

Enjoy!

UPDATE -- You do not need to use this updater if you have a newer Mad Catz-branded version of the M.M.O.7.  Just go to the Settings section of the software and check under the ActionLock section for the option to disable the ActionLock function.